Legitimate computer companies will never contact computer users via pop-up screens or telephone calls. Communication they have with you must be initiated by you.
Here are some steps you can take if you get a pop-up warning:
1) Never call the toll-free phone number.
2) Do not click anywhere in the pop-up window.
3) Close the browser from the task bar or the tast manager.
4) Reboot your computer by turning it off and back on.
5) If all else fails, take the computer to an authorized computer store.
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